FAQ

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17. Do you provide equipment operation training?

Yes. New clients receive complimentary online or on-site training. Schedule sessions by emailing our technical support team at info@zldtechnology.com.

18. What is your product warranty policy?

Standard products carry a 12-month warranty (as specified in the contract), covering free repairs for non-human-induced damage. Replacement parts are provided upon qualification.

19. How do I request a return or exchange?

For quality-related issues, notify our after-sales team within 15 days of delivery and submit the service ticket form. Returns/exchanges proceed after audit approval.

20. How can I contact YM ZLD for collaboration?

Email partnership inquiries to info@zldtechnology.com. Our team responds within 48 hours.

21. What positions are currently open at YM ZLD?

We continuously recruit semiconductor R&D engineers, smart manufacturing specialists, global market managers, and more. Visit the "Careers" page or email info@zldtechnology.com for details.

22. What is the application process for overseas candidates?

Process: Submit CV → preliminary screening → online/offline interview → offer letter → onboarding. Specific steps will be communicated by our HR team.

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